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Refunds & Exchanges

We only offer refunds or exchanges for a faulty or defective product. Please follow the steps below to process a refund or exchange.

  • contact us within 30 days of your purchase to notify us of the problem.
  • you will need to return the product to us (at your expense, shipping costs are non-refundable, sorry)
  • please contact us for a return mailing address
  • let us know if you’d prefer a refund or an exchange
  • once we receive the faulty product we will either process your refund through Paypal, or send you a replacement
  • exchanges are for the same item only (if available)

Contact us for any questions related to refunds and exchanges.